Welcome to Pixel Tech™ (“Company,” “we,” “us,” or “our”). These Terms of Service.
By accessing, subscribing to, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound.
If you do not agree to these Terms, you must not access or use our Services. We reserve the right to modify these Terms at any.
Pixel Tech™ provides a comprehensive ecosystem of AI-powered enterprise solutions designed to transform business operations.
Our platform encompasses over 65 integrated products organized into four primary suites:
We deliver custom ERP development, platform engineering, AI & automation consulting, system integration, cloud infrastructure.
Our AI capabilities include machine learning model development, natural language processing, computer vision, predictive.
We offer RFID hardware solutions including UHF readers, HF readers, NFC readers, handheld devices, RFID tags, labels, wristbands,.
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current.
You must notify Pixel Tech™ immediately upon becoming aware of any breach of security or unauthorized use of your account. Pixel.
You are responsible for all activity that occurs under your account, whether or not you authorized that activity. You should.
Pixel Tech™ operates on a unique “Pay on Milestones Met” model for project-based engagements. This means you only pay.
For SaaS-based products within the Pixel Ecosystem, pricing is determined based on the selected plan, number of users, modules.
Enterprise clients with complex requirements may receive custom pricing based on their specific needs, scale, integration.
Pixel Tech™ reserves the right to modify pricing for subscription services. Any price changes will be communicated at least 60.
All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all taxes associated.
The Services, including all software, algorithms, AI models, machine learning pipelines, user interfaces, designs, documentation,.
You retain all rights to your data, content, and materials (“Client Content”) that you upload, submit, or transmit.
For custom development projects, intellectual property ownership is governed by the specific terms outlined in your Statement.
AI models trained on your proprietary data are subject to the following: (a) the base model architecture remains Pixel.
If you provide any feedback, suggestions, or recommendations regarding the Services (“Feedback”), you grant Pixel.
Pixel Tech™ processes your data in accordance with our Privacy Policy and applicable data protection laws including GDPR, CCPA,.
Our AI models may be trained on aggregated, anonymized data to improve service quality across the platform. Your identifiable.
Where our AI systems make automated decisions that significantly affect your business operations (such as credit scoring, demand.
We retain your data for the duration of your subscription and for a reasonable period thereafter as required by law or legitimate.
You may use the Services only for lawful business purposes and in accordance with these Terms. You agree to comply with all.
You agree not to:
Pixel Tech™ commits to a 99.9% uptime guarantee for all cloud-hosted Services, measured on a monthly basis. This excludes.
Support levels are determined by your subscription plan:
If Pixel Tech™ fails to meet the 99.9% uptime guarantee, affected clients are eligible for service credits as follows: 99.0%.
“Confidential Information” means all non-public information disclosed by either party to the other, whether orally,.
Each party agrees to: (a) protect the other party’s Confidential Information using the same degree of care as it uses.
Confidential Information does not include information that: (a) is or becomes publicly available without breach of these Terms;.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIXEL TECH, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS,.
Pixel Tech™’s total cumulative liability for all claims arising out of or relating to these Terms or the Services shall not.
AI-powered features within the Pixel Ecosystem provide predictions, recommendations, and automated insights based on data.
You agree to defend, indemnify, and hold harmless Pixel Tech™ and its officers, directors, employees, and agents from and against.
You may terminate your account and these Terms at any time by providing written notice to Pixel Tech™. For subscription services,.
Pixel Tech™ may terminate or suspend your account and access to the Services immediately, without prior notice or liability.
Upon termination: (a) all licenses granted to you under these Terms will immediately terminate; (b) you must cease all use.
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND,.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated,.
We are committed to protecting your personal data and business information. Our data protection practices are detailed.
The Services may integrate with or contain links to third-party services, APIs, and platforms. Pixel Tech™ is not responsible.
Our ecosystem integrations include but are not limited to: cloud infrastructure providers, payment gateways, communication.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay.
Pixel Tech™ reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide at least.
These Terms, together with our Privacy Policy and any applicable Statements of Work, Master Services Agreements, or Enterprise.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted.
The failure of Pixel Tech™ to enforce any right or provision of these Terms will not be considered a waiver of those rights. The.
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without the prior written.
All notices under these Terms shall be in writing and shall be deemed given when delivered personally, sent by email.
If you have any questions about these Terms of Service, please contact us:
Pixel Tech™ is committed to the responsible development and deployment of artificial intelligence across all products.
Our founder-led approach to AI governance ensures that ethical considerations are embedded at the highest levels.
Clients using AI-powered features within the Pixel Ecosystem have the right to understand how automated decisions are made. We provide:
All AI systems within the Pixel Ecosystem incorporate multi-layered safety mechanisms including confidence thresholds.
Clients agree not to use Pixel Tech™’s AI capabilities for: (a) mass surveillance or unauthorized monitoring of individuals;.
The Pixel Ecosystem operates on a proprietary hub-and-spoke architecture where the central hub provides shared services.
Our hub-and-spoke model enables seamless integration between all 65+ products within the Pixel Ecosystem. By using the Services, you agree that:
Access to the Pixel Ecosystem APIs and webhooks is subject to the following terms: (a) API keys are confidential credentials.
The centralized hub architecture ensures that your data remains portable across all modules. You may request full data exports.
Pixel Tech™’s signature “Pay on Milestones Met” delivery model is a foundational principle that governs all.
All project-based engagements follow a structured governance framework that includes: dedicated project managers from both Pixel.
Every deliverable within a milestone undergoes rigorous quality assurance including: automated testing (unit tests, integration.
Each accepted milestone includes a 90-day warranty period during which Pixel Tech™ will address any defects, bugs, or deviations.
Clients using Pixel Tech™’s manufacturing solutions (including Pixel ERP™, Pixel Inventory, and Pixel IoT) acknowledge that:.
For clients in the natural stone and textiles industries: (a) AI-powered visual inspection and grading systems provide.
Clients using Pixel Exhibitions for event management agree that: (a) venue capacity and layout AI recommendations comply.
Clients in healthcare and professional services acknowledge that: (a) Pixel Tech™’s solutions are designed for operational.
For distribution and retail clients: (a) demand forecasting AI provides statistical predictions based on historical data.
Certain components of the Pixel Ecosystem may incorporate open-source software governed by their respective licenses. A complete.
The Services may utilize third-party libraries, frameworks, and cloud services to deliver functionality. Pixel Tech™ evaluates all.
AI capabilities within the Pixel Ecosystem may utilize foundational models and pre-trained components. All AI inference occurs.
Pixel Tech™ maintains comprehensive business continuity and disaster recovery plans to ensure the availability and integrity.
Client data within the Pixel Ecosystem is backed up according to the following schedule: (a) real-time replication to secondary.
Our standard recovery objectives are: Recovery Time Objective (RTO) of 4 hours for critical services and 24 hours.
Physical infrastructure hosting the Pixel Ecosystem is secured through: 24/7 security personnel and video surveillance, biometric.
The Services, including AI models and technical data, may be subject to export control laws and regulations. You agree to comply.
Pixel Tech™ conducts sanctions screening on all clients and partners as part of our compliance program. By entering into these.
Certain advanced AI capabilities within the Pixel Ecosystem may be subject to technology export restrictions. Access to these.
Pixel Tech™ is committed to minimizing the environmental impact of our technology operations. Our AI systems are designed.
As a founder-led company with referral-based growth, Pixel Tech™ prioritizes long-term client relationships and ethical.
The Pixel Ecosystem is designed to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We.
Every clause in our Terms of Service is designed around the principles that have driven Pixel Tech™’s growth.
Our signature billing model means you never pay for undelivered work. Every milestone is clearly defined, independently.
Under the direct leadership of Aman Jain (CEO, 25+ years in enterprise technology at top-tier global financial institutions).
Unlike vendors who bolt AI onto legacy products, Pixel Tech™ builds AI into the core of every solution from day one. Our terms.
Our proprietary hub-and-spoke architecture means your data flows securely between 65+ integrated products through a single.
SOC 2 Type II audited, ISO 27001 certified, with AES-256 encryption at rest and TLS 1.3 in transit. Our terms include.
Pixel Tech™’s AI-native, founder-led approach delivers fundamentally different terms of engagement compared.
| Contract Dimension | Pixel Tech™ (AI-Native) | Traditional Enterprise Vendors |
|---|---|---|
| Payment Model | Pay on Milestones Met — you only pay for approved, delivered work with full transparency | Large upfront license fees or fixed monthly charges regardless of delivery progress |
| AI Governance | Comprehensive AI ethics framework with algorithmic transparency, bias monitoring, and human override rights | Limited or no AI governance provisions; black-box models with minimal explainability |
| Data Ownership | Your data remains yours; full portability in standard formats; clear IP terms for custom work | Vendor lock-in through proprietary formats; complex IP clauses that may favor the vendor |
| Uptime Guarantee | 99.9% with tiered service credits (10%–50%) and AI-powered proactive monitoring | 99.5% typical with limited credits and complex claim procedures |
| Support Response | 30-minute critical response (Enterprise tier) with dedicated account manager and AI-assisted support | 4–8 hour critical response with ticket-based support and limited escalation paths |
| Integration Architecture | Hub-and-spoke with 65+ natively integrated products; open APIs; seamless data flow | Point-to-point integrations requiring expensive middleware; fragmented data silos |
| Contract Flexibility | Custom Enterprise License Agreements; flexible scaling; milestone-based scope changes | Rigid multi-year contracts with expensive change orders and limited negotiation |
| Client Relationship | Founder-led, executive-level engagement; majority referral growth proves client satisfaction | Account manager churn; relationship managed by sales teams with revenue targets |
| Security Standards | SOC 2 Type II, ISO 27001, AES-256, TLS 1.3, AI-powered threat detection, quarterly DR drills | Standard security certifications; annual audits; reactive incident response |
| Data Privacy | GDPR & CCPA compliant; regional data residency options; your data never trains other clients’ models | Basic compliance; limited data residency options; opaque data usage for model training |
| Termination Terms | Flexible termination with 30-day data export window; 90-day secure deletion; no exit penalties | Early termination penalties; complex data migration fees; prolonged exit timelines |
| Industry Specialization | Dedicated compliance terms for manufacturing, natural stone, textiles, exhibitions, healthcare, retail, and distribution | Generic terms that do not address industry-specific regulatory or operational requirements |
| Warranty Coverage | 90-day warranty per milestone; defect resolution at no additional cost within warranty scope | Limited warranty; additional charges for bug fixes after initial delivery acceptance |
| Disaster Recovery | 4-hour RTO, 1-hour RPO; multi-region replication; quarterly DR testing; custom enterprise SLAs | 24-hour RTO typical; annual DR testing; limited customization options |
These metrics reflect the trust enterprises across India and beyond have placed in Pixel Tech™’s transparent, AI-native engagement model.
These Terms of Service apply to the full breadth of Pixel Tech™’s AI-native enterprise ecosystem. Below is.
The foundational AI-powered modules that drive enterprise operations across every industry we serve:
AI-powered commerce solutions that accelerate revenue growth through intelligent automation:
Intelligent engagement tools that automate customer interactions and enhance operational efficiency:
Domain-specific AI solutions designed for the unique requirements of each industry we serve:
AI is not an add-on at Pixel Tech™ — it is the foundation of everything we build. That responsibility demands.
Every AI model in the Pixel Ecosystem comes with comprehensive documentation covering its purpose, training data characteristics,.
Our AI systems are continuously monitored for statistical bias across demographic groups, geographic regions, and business.
Critical business decisions are never left solely to AI. Our systems incorporate configurable confidence thresholds that route.
Every AI-driven decision within the Pixel Ecosystem generates a complete audit trail including input data, model version, feature.
Your business data is never used to train AI models for other clients without your explicit written consent. Custom models.
When AI confidence falls below configurable thresholds, our systems automatically fall back to rule-based logic rather than.
Learn how we protect your personal data and business information across the Pixel Ecosystem with GDPR, CCPA, and ISO 27001 compliance.
Reach out with questions about these Terms or our services. Our legal team is here to help clarify any contractual provisions.
Explore our full suite of 65+ AI-powered enterprise products governed by these Terms, from ERP to RFID to exhibition management.
Schedule a personalized demo to see how AI-powered enterprise solutions can transform your operations with transparent milestone-based delivery.
Discover our AI and automation consulting services — the core capability that powers every product in the Pixel Ecosystem.
Learn about our AI-native custom ERP development delivered through the Pay on Milestones Met model outlined in these Terms.
Meet our founders Aman Jain and Garima Jain, and learn about the values that shape our transparent terms and AI-native delivery approach.
Understand the hub-and-spoke architecture that powers seamless integration across the Pixel Ecosystem, as referenced in Section 22 of these Terms.
Discover AI-driven textile industry solutions for supply chain optimization, lot management, and intelligent trade portal operations.
Learn about Pixel Exhibitions and how AI-powered event management transforms large-scale trade shows and industry events.
Our founder-led team is here to clarify any aspect of our Terms of Service and help you understand how we protect your interests.