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aman April 18, 2024 No Comments

How to Build/Create an App like Hotels.com – Features using AI/Blockchain/ERP, Cost and Technology Stack in 2024

“Revolutionizing Travel in 2024: AI-Powered Personalized Recommendations, Blockchain-Secured Transactions, WhatsApp Chatbot, ERP Integration, Virtual Tours, Real-Time Availability, Mobile Check-in/Check-out, Contactless Payments, Loyalty Program Integration, Multi-Language Support, Customizable Filters, App Integrations, Real-Time Traffic/Weather Updates, Automatic Room Upgrades, In-App Messaging, Personalized Itineraries, Ride-Sharing Integration, Real-Time Flight Information, and Customer Feedback Integration for Seamless and Personalized Hotel Booking Experiences”


Introducing our innovative hotel booking platform, designed to revolutionize your travel experience. Featuring AI-powered personalized recommendations based on your travel history and preferences, blockchain-secured transactions for enhanced security, and a WhatsApp chatbot for instant support. Plus, ERP integration for seamless hotel reservation management, virtual room tours using VR technology, real-time availability and pricing updates, and mobile check-in/check-out. Enjoy contactless payment options, loyalty program integration, multi-language support, customizable filters, and integration with popular travel apps and services. Receive real-time traffic, weather updates, automatic room upgrades, in-app messaging, personalized travel itineraries, ride-sharing services, travel review sites, and real-time flight information. Experience the future of travel with us.

1. AI-powered personalized recommendations based on user’s travel history and preferences.

In 2024, the Hotels.com app will be revolutionized by AI-powered personalized recommendations. Utilizing advanced algorithms, the app will analyze a user’s travel history and preferences to suggest accommodations tailored to their unique needs. This feature is developed by Washington, D.C. might prefer recommendations near corporate headquarters or convention centers. These customized suggestions not only enhance the user experience but also save time and effort in searching for suitable accommodations.

Moreover, the integration of WhatsApp chatbot development companies allows users to communicate with the app effortlessly, making the booking process seamless and convenient. The AI-driven recommendations, combined with the chatbot feature, make the Hotels.com app an indispensable tool for travelers in 2024.

2. Blockchain-secured transactions for enhanced security and trust.

In the ever-evolving landscape of mobile app development, hotels booking platforms have been integrating advanced technologies to provide a seamless and secure user experience. One such innovation is the implementation of blockchain technology for securing transactions. By 2024, numerous hotels booking apps, including those in major cities such as New York, USA, and London, UK, would have adopted this feature.

Blockchain-secured transactions offer enhanced security and trust, making them an ideal solution for ecommerce businesses dealing with sensitive financial data. The decentralized nature of blockchain technology ensures that all transactions are verified and recorded on a public ledger, eliminating the need for intermediaries and reducing the risk of fraud. This feature is particularly beneficial for hotels booking platforms, where users frequently make transactions involving large sums of money.

Moreover, blockchain development companies have been collaborating with IT and mobile app development companies to integrate this technology into existing platforms. The integration of blockchain into hotels booking apps not only provides an additional layer of security but also strengthens the trust between users and the platform.

By implementing blockchain technology, hotels booking apps can differentiate themselves from their competitors, offering a more secure and reliable service. This feature is especially important in today’s digital age, where cybersecurity is a top concern for both individuals and businesses. Thus, hotels booking apps that adopt blockchain technology are likely to gain a competitive edge and attract more users, making them a preferred choice for travelers.

3. WhatsApp chatbot for instant customer support and booking assistance.

In the travel industry, the use of advanced technology continues to evolve, making the booking process more seamless and efficient for customers. By 2024, WhatsApp chatbot development companies will have become an essential partner for hotels in providing instant customer support and booking assistance. These AI-powered chatbots will enable travelers to interact with hotels in real-time, answering frequently asked questions, making reservations, and even checking availability, all through the popular messaging app. This integration not only enhances the user experience but also saves valuable time for both parties. In cities like New York, USA, and Dubai, UAE, where tourism is a significant contributor to the economy, hotels will leverage this technology to stay competitive and cater to the growing demand for instant and personalized customer service. The implementation of WhatsApp chatbots will further streamline the booking process, allowing hotels to focus on delivering exceptional experiences to their guests.

4. ERP integration for seamless management of hotel reservations and operations.

In the dynamic world of hospitality, seamless management of hotel reservations and operations is crucial for providing exceptional guest experiences. By 2024, the Hotels.com app will integrate Enterprise Resource Planning (ERP) systems to optimize hotel operations. ERP systems streamline business processes by managing various aspects of a hotel’s operations, including finance, human resources, and supply chain management, all in one platform.

The integration of ERP systems in the Hotels.com app will enable real-time data exchange between the app and the hotel’s back-end systems. This integration will help hotels manage reservations more efficiently, ensuring accurate room inventory, rate management, and revenue optimization. Furthermore, it will facilitate smooth communication between the front desk, housekeeping, and other departments, leading to better coordination and improved guest satisfaction.

For instance, a guest in Miami, Florida, can book a room through the Hotels.com app, and the reservation information will be automatically synced with the hotel’s ERP system. The front desk staff in New York, USA, can then access this information in real-time, ensuring a seamless check-in process for the guest. Similarly, housekeeping can receive notifications for room preparations based on check-in and check-out times, ensuring that guest rooms are ready on time.

This ERP integration will also enable hotels to leverage advanced technologies like Artificial Intelligence (AI) and Robotic Process Automation (RPA) to enhance operational efficiency and guest experience. For example, AI-powered chatbots can assist guests with queries and reservations around the clock, while RPA can automate repetitive tasks like data entry and report generation, freeing up staff time for more complex tasks.

In conclusion, the integration of ERP systems in the Hotels.com app by 2024 will revolutionize hotel management by enabling seamless reservation management, real-time data exchange, and advanced technology integration. This integration will help hotels in cities like London, UK, and Tokyo, Japan, to streamline their operations, improve guest satisfaction, and stay competitive in the rapidly evolving hospitality industry.

5. Virtual tours of hotel rooms and facilities using VR technology.

In the future, the Hotels.com app is expected to offer immersive virtual tours of hotel rooms and facilities using Virtual Reality (VR) technology. This feature is set to revolutionize the way travelers plan and book their accommodations. With VR technology, users can explore different hotel options as if they were really there, allowing them to make informed decisions based on the actual experience of the hotel. This innovative feature is made possible through collaboration with IT companies, mobile app development companies, and ecommerce development companies. Users can easily access these virtual tours on their smartphones or computers, making the booking process more convenient and efficient. For instance, a traveler planning a trip to Paris or New York can take a virtual tour of several hotels in those cities before making a decision. The implementation of this feature is expected to provide a significant competitive advantage for Hotels.com in the crowded online travel market.

6. Real-time availability and pricing updates for all hotels.

In the future, the Hotels.com app will offer real-time availability and pricing updates for all hotels. This feature is essential for travelers, who need to make quick and informed decisions about their accommodations. With the help of advanced technology, the app will utilize real-time data feeds from various sources to ensure that the information displayed is accurate and up-to-date. This includes data from hotels themselves, travel agencies, and other online booking platforms.

Moreover, the app will be able to provide personalized recommendations based on the traveler’s preferences and past booking history. This will be made possible through the use of AI and machine learning algorithms, which will analyze data to identify patterns and make suggestions accordingly. For instance, if a traveler frequently books luxury hotels, the app may suggest similar options in their preferred city or destination.

Two random cities where this feature will be particularly useful are New York, USA, and London, UK. In these bustling metropolises, availability and pricing for hotels can change rapidly, making it crucial for travelers to have access to the most current information. The Hotels.com app’s real-time availability and pricing updates will help them make informed decisions and secure the best deals for their accommodations.

7. Mobile check-in and check-out for contactless convenience.

In the ever-evolving hospitality industry, contactless convenience has become a priority for travelers. By 2024, mobile check-in and check-out will be a standard feature in most hotel apps, enabling guests to bypass front desks and streamline their stay experience. This feature is not only beneficial for travelers but also for hotels, as it reduces staff workload and contact points during check-in and check-out processes. The integration of this functionality is often the work of IT companies and mobile app development companies. In cities like New York and London, where tourism is a significant contributor to the economy, contactless check-in and check-out have become essential for hotels to remain competitive. This trend is expected to continue in other major cities like Tokyo, Dubai, and Sydney, where travelers seek seamless and convenient experiences. By streamlining the check-in and check-out processes, hotels can focus on enhancing guest experiences and providing personalized services, ultimately leading to higher customer satisfaction and loyalty.

8. Contactless payment options using digital wallets like Apple Pay and Google Wallet.

In the dynamic travel industry of 2024, contactless payment options have become a must-have feature for mobile apps like Hotels.com. Travelers, especially those from metropolises such as New York and London, are increasingly opting for digital wallets like Apple Pay and Google Wallet for seamless and secure transactions. The integration of these payment methods is not only a convenience for users but also a strategic move for the app, aligning with the global trend towards cashless transactions and contactless commerce. The implementation of this feature is a collaborative effort between the app developers and IT companies, ensuring smooth integration with the app’s existing payment gateways. This advancement further enhances the user experience, making Hotels.com a preferred choice for travelers seeking hassle-free booking and payment processes.

9. Loyalty program integration for rewards and discounts.

In the ever-evolving hospitality industry, guest loyalty remains a crucial factor for businesses aiming to maintain a competitive edge. By 2024, Hotels.com app is anticipated to integrate advanced loyalty programs, enhancing user experience and incentivizing repeat bookings. This feature will allow users to earn and redeem rewards and discounts directly through the app, streamlining the process and increasing engagement. IT companies specializing in mobile app development, ecommerce, and customer relationship management will play a significant role in implementing these features. For instance, in New York, a leading IT firm may collaborate with Hotels.com to develop a seamless loyalty program, while in London, a renowned ecommerce development company might be responsible for the backend integration. This innovation will not only foster customer loyalty but also enable personalized offers, enhancing the overall guest experience.

10. Multi-language support for international travelers.

In the ever-globalizing world, international travel has become a common occurrence. To cater to this growing demand, hotels have adopted advanced technologies to enhance the traveler experience. One such feature is multi-language support in mobile apps like Hotels.com. In 2024, this app will offer seamless communication for travelers from all corners of the world. This feature will be powered by advanced language processing algorithms, enabling travelers to effortlessly navigate the app in their preferred language. Whether it’s Paris or Tokyo, travelers will be able to easily book their accommodations without any language barriers. This not only improves user experience but also broadens the app’s reach to a wider audience. Additionally, integration with popular messaging platforms like WhatsApp will allow for real-time communication between travelers and the hotel, ensuring a hassle-free stay. This feature sets Hotels.com apart from its competitors, making it the go-to choice for international travelers. (Cities: Paris, Tokyo)

11. Customizable filters for finding hotels based on amenities, location, and price.

In the Hotels.com app of 2024, users can enjoy the convenience of customizable filters to find their ideal accommodations based on specific amenities, locations, and price ranges. By utilizing advanced search algorithms and machine learning technologies, the app can provide accurate and personalized results tailored to each user’s unique preferences. For instance, a traveler seeking a pet-friendly hotel in New York City can easily apply filters for this specific requirement and explore a curated list of suitable options. Similarly, a budget-conscious traveler can set a price range and discover hotels that fit their budget in Paris or any other major city around the world. With these features, the Hotels.com app streamlines the hotel booking process and ensures a hassle-free experience for users, no matter their travel destination or personal preferences.

12. Integration with popular travel apps and services like Google Maps and TripAdvisor.

In 2024, the Hotels.com mobile app will offer seamless integration with popular travel apps and services, enhancing the user experience for travelers. By partnering with industry leaders like Google Maps and TripAdvisor, the app will provide real-time, location-based information to users, allowing them to easily plan their trips and find the best accommodations. This integration will also enable users to book hotels directly from these apps, saving time and providing a more convenient booking process. In New York, for instance, users can use Google Maps to browse available hotels in their desired area, compare prices, and make a reservation through the Hotels.com app. Similarly, in London, travelers can use TripAdvisor to read reviews, check ratings, and book their preferred hotels without leaving the app. These collaborations will not only benefit individual users but also IT companies, mobile app development companies, and digital marketing companies, as they will have the opportunity to expand their offerings and reach larger audiences.

13. Real-time traffic and weather updates to help plan travel itineraries.

In the dynamic world of travel, staying informed about real-time traffic and weather updates is essential to help plan efficient and enjoyable itineraries. By integrating advanced technologies such as AI and machine learning, the Hotels.com app in 2024 offers real-time traffic and weather updates for major cities including New York, USA and Sydney, Australia. This feature is particularly useful for business travelers who need to make last-minute adjustments to their schedules or for tourists looking to make the most of their vacation time. The app’s intelligent system continuously monitors traffic conditions and weather patterns, providing travelers with accurate and timely information to help them navigate their way around the city with ease. Whether you’re in a traffic jam in Los Angeles, California or facing unexpected rain in London, UK, the Hotels.com app keeps you informed, enabling you to adapt to changing circumstances and make the best of your travel experience.

14. Automatic room upgrades based on availability and user preferences.

In the future, travelers using the Hotels.com app in 2024 can expect more personalized and convenient services through automatic room upgrades. This feature, driven by advanced AI algorithms, analyzes user preferences and available room upgrades to provide an enhanced hotel experience. By considering factors such as previous booking history, user ratings, and current availability, the system can suggest upgrades that cater to individual travelers’ needs.

For instance, a business traveler frequently booking executive suites in New York and Chicago might receive an automatic upgrade to a similar room type in London or Paris. Alternatively, a budget-conscious traveler who frequently books standard rooms in Sydney and Los Angeles could be offered a free upgrade to a superior room in Dubai or Singapore.

This innovative feature not only enhances the user experience but also helps hotels maximize revenue by offering upgrades to the right guests at the right time. By utilizing New York, USA and London, UK, enhancing the overall guest experience and increasing customer satisfaction. The integration of this feature also reduces the need for third-party communication tools, such as WhatsApp chatbots or digital marketing companies, streamlining the guest experience and improving operational efficiency for hotels.

16. Personalized travel itineraries and recommendations based on user’s location and interests.

In the future, the Hotels.com app will offer personalized travel itineraries and recommendations based on a user’s location and interests. Utilizing advanced AI and machine learning algorithms, the app will analyze user data to create customized travel plans. For instance, if a user is visiting New York, USA, and has previously shown interest in art and museums, the app may recommend a visit to the Metropolitan Museum of Art and suggest nearby accommodations that cater to art lovers. Similarly, if a user is traveling to Las Vegas, Nevada, and enjoys fine dining, the app may recommend top restaurants and suggest hotels with world-class culinary offerings. The personalized recommendations will not only enhance the user experience but also save time and effort in planning the trip. This feature will set the Hotels.com app apart from its competitors and solidify its position as a go-to travel planning platform.

17. Integration with ride-sharing services like Uber and Lyft for transportation to and from hotels.

In the ever-evolving hospitality industry, the integration of ride-sharing services like Uber and Lyft into hotel booking apps has become a game-changer for travelers. By 2024, this feature will be a standard offering from mobile app development companies, making the process of arranging transportation to and from hotels seamless and convenient. This integration not only benefits the travelers but also the hotels, as it eliminates the need for them to maintain a large fleet of shuttle buses or taxis. In New York and Chicago, for instance, this feature will significantly reduce the hassle of navigating traffic and finding reliable transportation options. Furthermore, the implementation of New York, USA, or London, UK. By seamlessly merging user-generated content with its robust search and booking capabilities, the app offers a comprehensive and personalized travel planning experience. This integration is a testament to the app’s commitment to continuous improvement, keeping it at the forefront of the competitive landscape.

19. Real-time flight information and alerts for easy travel coordination.

In 2024, the Hotels.com app will feature real-time flight information and alerts to help travelers effortlessly coordinate their trips. This advanced functionality will allow users to easily monitor their flights’ status and receive timely notifications about any delays or cancellations. By integrating this service, Hotels.com joins the ranks of innovative IT companies, mobile app development firms, and digital marketing agencies that prioritize user convenience.

Imagine planning a business trip from New York to London. With real-time flight information, you can effortlessly monitor your departure and arrival times, ensuring a smooth transition between your hotel stay and your travel. Should your flight be delayed, the app will send you a prompt alert, allowing you to adjust your schedule accordingly and minimize any potential inconvenience. This feature not only enhances the user experience but also saves valuable time, especially in today’s fast-paced business environment.

Moreover, this functionality will prove invaluable for travelers visiting multiple cities. For instance, a trip combining business in Dubai and Hong Kong will become more manageable with real-time flight information and alerts. By keeping users informed, Hotels.com will continue to differentiate itself among competitors, solidifying its position as a go-to platform for seamless travel planning.

20. Integration with popular travel loyalty programs for consolidated rewards and benefits.

In the travel industry’s digital age, integration with popular travel loyalty programs is a crucial feature for any mobile app. By 2024, Hotels.com app will offer seamless consolidation of rewards and benefits from multiple programs, enhancing user experience. This integration will be made possible through collaborations with ecommerce development companies and digital marketing firms. For instance, in New York and London, users can link their loyalty accounts to the app, earning points for every booking and enjoying exclusive perks. The app’s AI-driven interface will track and manage rewards automatically, making it more convenient for users. This feature is set to revolutionize the hospitality sector, offering a more personalized and rewarding experience to travelers.


In our innovative hotel booking platform, we offer personalized recommendations powered by AI, ensuring a customized travel experience based on your history and preferences. Blockchain security ensures safe transactions, while our WhatsApp chatbot offers instant support. ERP integration streamlines operations, and VR technology lets you explore rooms. Real-time updates, mobile check-in, and contactless payment add convenience. Loyalty program integration, multi-language support, and customizable filters cater to diverse needs. Integration with apps, services, and travel review sites enhances the user experience, while real-time traffic, weather, and flight information simplify travel planning. Automatic room upgrades and in-app communication add value, making your stay more comfortable and enjoyable.

Cost for building the App

The cost of building an app can vary widely depending on several factors such as the complexity of the app, the platform (iOS, Android, or both), design specifics and features. Here’s a rough breakdown of potential costs:

1. Simple Apps: These could cost anywhere from $10,000 to $20,000. Simple apps have basic functionalities and minimal design work.

2. Moderate Complexity Apps: These typically range from $20,000 to $30,000. They might include more integrated features, custom UI/UX designs, and perhaps more sophisticated back-end functionalities.

3. Complex or High-End Apps: Such apps can cost $30,000 to $50,000 or more. These include apps with advanced functionalities like real-time syncing, large-scale user bases, complex databases, or integration with multiple systems.

Additionally, other costs to consider include:
– Maintenance and Updates: Typically 15-20% of the initial development cost per year.
– Marketing and Launch: Can vary widely based on your strategy.

Technology Stack for the App

The technology stack for an app typically comprises four main components: front-end (client-side), back-end (server-side), development platform, and additional tools and technologies for management and operations. Here’s a typical breakdown:

1. Front-End (Client-Side)
This is what users interact with. It includes the design and software running on the user’s device.

Mobile Apps:
– iOS: Swift or Objective-C with tools like Xcode
– Android: Kotlin or Java with Android Studio
– Cross-Platform: React Native, Flutter, Xamarin

Web Apps:
– HTML, CSS, JavaScript
– Frameworks and Libraries like React, Angular, Vue.js

2. Back-End (Server-Side)
This is the server and database part where the app’s logic processes occur.

– Programming Languages: Python, Ruby, PHP, Java, .NET, Node.js
– Frameworks: Django, Rails, Laravel, Spring, Express.js
– Database Management: MySQL, PostgreSQL, MongoDB, Oracle
– Server Technologies: AWS, Azure, Google Cloud, Nginx, Apache

3. Development Platform
These are tools and environments used for developing, testing, and deploying the application.
– Integrated Development Environment (IDE): Xcode, Android Studio, Visual Studio, Eclipse
– Version Control Systems: Git, SVN
– Containerization and Virtualization: Docker, Kubernetes, VMware

4. Additional Tools
These tools help in monitoring, maintaining, and optimizing app performance.

– Performance and Error Monitoring: New Relic, Sentry, Datadog
– Continuous Integration/Continuous Deployment (CI/CD): Jenkins, CircleCI, TravisCI
– Project Management Tools: Jira, Trello, Asana

The choice of technology can depend on various factors including the specific project requirements, the team’s expertise, the scalability needs, the budget, and the timeline for the project. Choosing the right stack is crucial as it affects not only the development process but also the maintenance and scalability of the application.

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